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399bot Responsible Gaming

Gaming is for fun — not stress. At 399bot, we want you to play in a healthy, mindful, and controlled way. Set your limits, stick to them, and keep gaming enjoyable.

18+
Adults Only
24/7
Support Available
5
Control Tools
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⚠️

Important Notice: Gambling can be addictive. 399bot is strictly for users aged 18 and above. If you feel your gaming is getting out of control, contact our support team immediately.

Our Responsible Gaming Commitment

Six key steps from 399bot to help ensure healthy gaming habits

Set Personal Limits

Set your own deposit, bet, and loss limits. Once a limit is set, it takes effect immediately.

Session Time Control

Set your own continuous play time limit. Once the limit is reached, the system will automatically send you a reminder.

Break Benefits

You can temporarily suspend your account for anywhere from 24 hours to 30 days — on your terms, whenever you choose.

Self-Exclusion Options

If you feel you need a longer break, you can self-exclude for anywhere from 6 months to permanently.

Reality Check

During regular breaks, you will be reminded how long you have been playing and how much you have won or lost so far.

Professional Support

If signs of addiction appear, 399bot's support team will help connect you with professional support organizations.

Table of Contents

What Is Responsible Gaming Principles Control Tools Signs of a Problem Self-Assessment Steps to Get Help Minor Protection FAQ

🎯 What Is Responsible Gaming?

Responsible gaming means playing in a way where you stay in control. At 399bot, we want every player to enjoy gaming — without it ever becoming a source of financial stress, family problems, or emotional harm.

Online gaming and betting are forms of entertainment. But when it becomes emotion-driven, a way to chase losses, or funded by money your household depends on, it stops being entertainment. We want to help every user understand that difference.

At 399bot, responsible gaming is a shared commitment — from the platform and from you. We provide the tools and information; the power to decide stays with you.

Keep in mind: Gaming is a form of entertainment, not a source of income. Only play with money you can afford to lose without it affecting your household.

📋 Responsible Gaming Principles

There are core responsible gaming principles at 399bot that every player should know:

  • Play for fun: Gaming is for entertainment. Winning is a bonus, not the goal.
  • Set a budget first: Decide how much you are willing to spend before you start playing. Do not go over that limit.
  • Accept your losses: Don't chase your losses by betting more to try to win back what you've lost.
  • Take Regular Breaks: Avoid playing for hours on end. Take breaks to get up, walk around, and drink some water.
  • Stay calm: Never gamble when you're angry, emotionally stressed, or under the influence.
  • Keep Family & Friends in Mind: Gaming should never get in the way of family relationships.
  • Only play with your own money: Never bet with borrowed money or funds your family depends on.

🔧 Control Tools at Your Fingertips

399bot gives you full control over your own gaming experience. You can access the following tools at any time from your account settings:

Tool Name How It Works Time to Take Effect
Deposit Limit Set daily, weekly, or monthly maximum deposit limits Immediate
Bet Limits Total Bet Amount Per Session Immediate
Loss Limits Set a maximum amount you can lose within a given time period Immediate
Session Time Limit Session Time Limit Immediate
Temporary Break Account suspension from 24 hours to 30 days Immediate
Self-Exclusion Self-exclude for 6 months or permanently close your account Within 24 hours
Tips: Increasing limits isn't immediate — changes take effect after 7 days. Decreasing a limit, however, takes effect right away. This protects you from impulsive decisions in the heat of the moment.

🚨 Warning Signs of Problem Gambling

If you notice any of the signs below, it may indicate that you need support. Do not judge yourself — acknowledging the problem is the first and most courageous step:

Chasing losses by placing larger bets
Unable to stop playing even when you want to
Hiding your gaming activity from family or friends
Betting with household funds or borrowed money
Neglecting work, studies, or family responsibilities
Feeling restless, irritable, or low when you cannot play
Seeing gaming as a solution to financial problems
Spending far more time or money than planned
If you identify with more than three of the signs above, reach out to our support team right away. We won't judge — we're here to help.

Self-Assessment: Ask Yourself

Answer the following questions honestly. These are not a clinical diagnosis — just an opportunity to understand yourself better.

1 Did I spend more time or money gaming last week than I had planned?
2 Have I ever placed more bets to try to "win back" money I lost?
3 Has a family member ever expressed concern about my gambling?
4 Have I ever placed bets using borrowed money or funds my family depends on?
5 Do I feel restless or irritable when I cannot play?
6 Have I ever hidden my gaming activity from others?
If you answered "Yes" to two or more questions, take a step back and talk to our support team.

🤝 Steps to Getting Help

Asking for help isn't a sign of weakness — it takes courage. Getting support at 399bot is simple:

1

Acknowledge

If you feel gambling is getting out of your control — recognizing that is where change begins.

2

Temporarily Suspend Account

Enable a temporary break or self-exclusion from Settings. It takes effect immediately.

3

Contact Our Support

Reach out via live chat or email. We'll assist you with complete confidentiality.

4

Let a family member or trusted friend know

The support of loved ones is one of the strongest forces in recovery.

5

Get Professional Help

Our support team will help connect you with mental health professionals.

Everything related to seeking help is kept completely confidential. Your information will never be shared with any third party.

👶 Protection of Minors

399bot is strictly for users aged 18 and above. We are committed to keeping minors away from gaming.

  • Age is verified at the time of registration.
  • Age is verified through identity document checks during the KYC process.
  • Suspicious accounts are suspended immediately.
  • We encourage parents to use family filtering software.

If you suspect a child or underage family member is using 399bot, contact our support team immediately. We will take prompt action and close the account in question.

To Parents & Guardians: Keep family safety settings enabled on your device and make sure your login credentials are out of your child's reach.

FAQ

Answers to Common Questions About Responsible Gaming

Yes, limits can be increased — but not immediately. A request to raise a limit takes effect after 7 days. This waiting period is designed to protect you from making the wrong call in an emotional moment. Decreasing a limit, on the other hand, takes effect right away.

Yes. If you self-exclude, you can still withdraw any balance remaining in your account. Our support team will assist you with the withdrawal process when you submit your self-exclusion request.

No. Once your self-exclusion period ends, your account is not reactivated automatically. You will need to contact support and make a conscious request to reactivate it. This gives you a chance to reconsider.

Yes, completely free. Deposit limits, bet limits, session time controls, temporary breaks, and self-exclusion — all tools are available to every 399bot user at no cost.

If a family member reaches out to us with concerns, we will assess the situation and take the necessary steps. However, the final decision to close an account generally rests with the account holder. In serious cases, we may act at our own discretion.
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Play Responsibly, Play Enjoyably

Join 399bot and build healthy gaming habits. Use our tools, stay within your limits, and enjoy every moment.

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