399bot Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") form a legal agreement between 399bot ("we", "us", "the Company") and users of our platform ("you", "the user"). By accessing or using the 399bot website or app, you are considered to have fully accepted these Terms.

We want every member to fully understand these Terms & Conditions, so we've written everything in plain, clear English. If anything is unclear, reach out to our support team — they're happy to help.

2 Eligibility & Registration

The following conditions must be met to open an account and use our services on 399bot:

• Minimum Age 18 Years must be.
• Each person may only one account open.
• All information provided at the time of registration Accurate & Truthful must be.
• Accounts may not be operated from any restricted region.
• Only individuals who have not previously been banned from 399bot are eligible to register.

During registration, you will need to provide a valid mobile number and password. Additional information may occasionally be requested for identity verification.

3 Account Management

You are solely responsible for the security of your 399bot account. Please keep the following in mind:

• Never share your password with anyone.
• Transferring or selling your account to anyone else is strictly prohibited.
• If you notice any suspicious activity, please inform us immediately.
• You are responsible for all activity that takes place on your account.

Accounts that remain unused for an extended period may be marked as inactive. Maintenance fees may apply to inactive accounts under certain conditions.

4 Deposits & Withdrawals

399bot currently supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. Key information about payments:

Your account must have a sufficient balance to make a withdrawal. Bonus balances cannot be withdrawn directly — the wagering requirements must be met first.

5 Bonuses & Promotions

399bot regularly offers various bonuses and promotions. General terms that apply to bonuses:

• Each bonus offer has its own specific Wagering Requirement (wagering conditions) apply.
• Each bonus can only be claimed once, unless stated otherwise.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.
• Stacking multiple bonuses at the same time is generally not permitted.
• If bonus abuse is detected, your account may be suspended.

Each promotion has its own specific terms, which you can find in detail on the promotions page. For any questions about an offer, our support team is happy to help.

6 Betting Rules

Before placing a bet on 399bot, please familiarise yourself with the following rules:

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If an error is found in the odds, 399bot reserves the right to void or adjust the affected bet.
• If a match is cancelled, your stake will be refunded.
• Odds change quickly in live betting — always check the odds before confirming your bet.
• The outcome of any bet affected by a technical error will be handled at 399bot's discretion.

Special betting rules for markets such as under/over, handicap, first goal scorer, and others are available in detail on the betting page.

7 Prohibited Activities

The following activities are strictly prohibited on 399bot. Any such violation will result in permanent account closure and potential forfeiture of funds:

• Multiple Accounts operate.
• Bots or Automated Software use.
• Using the platform for money laundering or any illegal purpose.
• Abusing bonus offers or exploiting system vulnerabilities.
• Attempting to access another member's account.
• Submitting a false identity or forged documents.
• Harassing other members or staff.

8 Privacy & Data Protection

399bot takes your personal information seriously. Our Privacy Policy explains in detail how we collect, store, and use your data.

In short, we do not sell your information to third parties. However, we may be required to share it when legally obligated or requested by a regulatory authority.

For more details, visit our Privacy Policy Visit the page.

9 Responsible Gaming

399bot puts responsible gaming first. We believe gaming should be a source of entertainment — not financial stress.

• Set your own deposit and betting limits.
• If needed, activate a temporary or permanent self-exclusion at any time.
• If you notice signs of a gaming problem, please seek professional advice.
• No one under the age of 18 is permitted to use 399bot.

For more information on responsible gaming, visit our Responsible Gaming View the page.

10 Account Suspension & Closure

399bot may temporarily or permanently close your account under the following circumstances:

• Violating the terms and conditions.
• If fraudulent or deceptive activity is detected.
• Failure to complete KYC verification.
• In cases of prolonged inactivity.

You can also request account closure at any time through our support team. Any remaining balance can be withdrawn before the account is closed (subject to applicable conditions).

11 Terms Update Policy

399bot reserves the right to update these Terms & Conditions at any time. For significant changes, we will do our best to notify members in advance via notification or email.

Continued use of the platform after any changes will be taken as your acceptance of the updated Terms. We recommend checking this page regularly.

12 Contact

For any questions or complaints regarding the terms and conditions, please contact our support team:

• Live Chat: After logging in to the platform, click the chat icon.
• Email: [email protected] (responses are typically sent within 24 hours)
• Support Hours: 7 days a week, 24 hours a day.